Maison Transit 24
This is your Home
Are you a woman with or without children,
experiencing domestic violence?
We are here to help you.
Transit 24 is a shelter for women victims of domestic violence, whose mission is to welcome you for the necessary time to allow you a period of respite and find a solution to your problems.
Who We Are
Transit 24 is a shelter for women and their children victims of domestic violence. All services offered are free and aim to welcome and support these women and their children. Through personalized and confidential support, we help them identify solutions tailored to their situation.
Transit 24 is also a Second-Stage Home. This space allows women to continue their journey toward stability after an initial period of accommodation. Thanks to sustained, longer-term support, they can continue to progress at their own pace toward a more peaceful and violence-free life. Children also benefit from compassionate support.
Also, Transit 24 is an External Consulting Office for women victims of domestic violence who are not housed, as well as those receiving post-housing follow-up, and their children.
Finally, Transit 24 is a member organization of the Alliance of Second Stage Shelters, the Table de Concertation en Matière de Violence Conjugale à Montréal-Nord, the Table de Concertation des Organismes au Service des Personnes Réfugiées et Immigrantes (TCRI) as well as the Réseau d'Action des Femmes en Santé et Services Sociaux (RAFSSS).
We believe that every woman can love herself the way she is,
define her future and change the world.
Services we Offer:
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Hosting Service;
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Phone hotline for emotional ventilation, reception or referral;
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Individual meetings for listening, intervention plan and follow-up;
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Group activities and socio-cultural activities with mothers and children;
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Support for mothers and children;
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Public awareness activities;
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Post-accommodation follow-up for women and children.
We offer our services in 12 languages:
French, English, Spanish, Arabic, Russian, Lingala, Turkish, Kurdish, Armenian, Creole, Bulgarian and Ukrainian.
Our Mission
Maison Transit 24 is a non-profit organization that helps domestic violence victims - women and their children. Our mission is to help our clients break the cycle of domestic violence by providing direct assistance.
Our ongoing goal is raising awareness among women about domestic violence, encouraging them to seek help in shelters, and offering them protection support that allow them to achieve autonomy.
During her stay at Transit 24, the woman, far from her parents and friends, finds herself in a neutral environment that encourages her to reflect and make informed decisions to get out of her situation, without being influenced.
The women and children welcomed into our home come from diverse cultural communities. Our interventions are designed to respect the individual, their worldview, their value system, and their needs.
With our External Consultation Office (BCE), Transit 24 also aims to raise awareness among women who are not hosted in the Shelter about the issue of domestic violence and to offer them various listening, support and guidance services in their efforts to regain control over their lives.
Our Success in Numbers
Our counselors aim to support you and help you
take back control of your life.
Our History
In 1987, a group of immigrant and Quebec women, driven by their own life experiences or sensitized to the problem of domestic violence, met to establish the foundations of a shelter.
These women, residents of the Ahuntsic neighborhood, chose this location to establish this haven of peace, which provides support and comfort to women and their children who are victims of domestic violence.
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The name Transit 24 suggests both the transition period its customers experience and a 24-hour service.
Our Journey
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1988: Transit 24 was established in a two-bedroom apartment that housed five people
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1990: Transit 24 expanded to accommodate up to 9 people - thanks to a grant from the Ministry of Health and Social Services.
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1993: With the collaboration of the Canada Mortgage and Housing Corporation (CMHC), a large house with a capacity of 15 beds was acquired.
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2010 et 2011: Renovation and expansion work was carried out on the common areas of the house, which required the house to be closed for a few months. But the results were incredible.
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2013:
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Fundraising campaign organized by the Quebec Business Women's Network (RFAQ) under the direction of Ms. Louise Cadieux, the Chair of the Board of Directors.
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The same year also saw the opening of an External Consulting Office, in response to the growing number of requests.
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2016: The External Consulting Office is being closed due to significant costs and a lack of funding; this remains a challenge to be addressed in the coming years.
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2018: On September 21st, Transit 24 celebrates its 30th anniversary!
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Over 550,000 interventions, served more than 50,000 meals,
for an average accommodation rate of 97%.
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The thirtieth anniversary was an opportunity to look back at the evolution of the House from its beginnings to the present day.
Special thanks to our Federal Member of Parliament, Ms. Mélanie Joly, our Board of Directors, and our closest partners and collaborators.
The credit for this undoubtedly goes to the women, both current and former residents, who eloquently and often very movingly shared their experiences and the positive impact Transit 24 has had on their life journeys.
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2020: The Covid-19 pandemic is forcing us to review all our internal hygiene practices in order to continue meeting the needs of women to be accommodated in shelters.​
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2021: The External Consulting Office is resuming its activities in order to meet the growing needs of a non-residential clientele.
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2023-2025: Major renovations were carried out at the shelter to optimize space and add a two-bed bedroom for residents.
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2025: Opening of a Second-Stage Shelter (MH2).
Testimonials
I wanted to share a thought from my heart: your availability, your welcome, your generosity really touched me and I wanted to say thank you, thank you and thank you again.
Thank you for all the support and especially for the guidance, because I was even afraid to take the subway. Thank you also for making me feel at home, as we could prepare our traditional dishes while talking about our problems. It was a very enriching experience, and at home, I'll be able to cook dishes from other countries. What's more, one of the other guests became a friend. I was so happy when I left the center.
I've come from far, and when I arrived in Canada, I was afraid of the unknown, knowing no one. I was betrayed by the person I relied on and trusted the most, and it was strangers who saved me. You gave me the chance to have faith in life and to rebuild my life. Thank you so much.
I love you all so much, you are all beautiful flowers in bloom; beautiful role models, as different as they are beautiful, and with whom we can identify to grow in beauty! So thank you ALL for EVERYTHING xxx.
I went through such difficult times that more than once I thought I would never see the light at the end of the tunnel. At each of those moments, you were there to comfort me and help me find solutions.
Domestic Violence
Domestic Violence definition
The United Nations defines violence against women as “any act of gender-based violence that results in, or is likely to result in, physical, sexual or psychological harm or suffering to women, including threats of such acts, coercion or arbitrary deprivation of liberty, whether occurring in public or in private life.” (Declaration on the Elimination of Violence against Women, UN General Assembly Resolution 48/104)
Are you experiencing a simple conflict…
or domestic violence?
Do you recognize yourself in one or more of these statements?
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You're not happy in your relationship.
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You feel like you're walking on eggshells, like you're never good enough, and that everything is always your fault.
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You put a lot of energy into making things go smoothly, into preventing your partner from getting angry.
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You feel like he's watching and controlling you.
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Your partner insults and belittles you.
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He threatens you, intimidates you, and claims you're a bad wife and even a bad mother.
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You're not sure if what you're experiencing is violence.
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You feel alone and isolated, and you wish you could talk to someone confidentially.
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You don't know if you should leave home.
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You feel guilty and ashamed.
If you recognize yourself in these situations,
it is possible that you are experiencing domestic violence.
Know that you are not alone. Help is available, at your own pace and according to your needs. Our shelter is here to welcome you, listen to you, and support you in complete confidentiality. You can also contact SOS Domestic Violence or visit a CLSC (Local Community Health Center).
In case of emergency, call 911 for the police, 24/7. Violence, whether physical, verbal, psychological, economic, sexual, or spiritual, is unacceptable, intolerable, and unjustifiable.
If you need more information, don't hesitate to ask for help. We need to break the silence.
Our Services
Become the Part of our House
Are you a woman, with or without children, experiencing domestic violence?
We are here to help you. Transit 24 is a shelter for women victims of domestic violence. Our mission is to provide these women with the necessary respite and offer them solutions to their problems.
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We offer our services in 12 languages:
French, English, Spanish, Arabic, Russian, Lingala, Turkish, Kurdish, Armenian, Creole, Bulgarian and Ukrainian.​
Accommodation for Women and Children
At the shelter, in a safe environment and a warm atmosphere, you will experience community life with women who have lived the same experience as you and with staff available to support you on a daily basis.
At the shelter, a staff member will schedule intervention and follow-up meetings with you. If needed, a staff member will be available to discuss any concerns you may have and to answer your questions.
Individual Meetings
Support for Women and their Children
During certain legal, judicial or administrative procedures, women and children can benefit from the support of a counselor.
Do you need to talk and be listened to, but don't know who to confide in? At the Shelter, we are available for you at any time, with or without an appointment, 24/7 at 514-383-4994
Phone Hotline
At the shelter, socio-cultural activities and outings are organized according to the needs of the women and children. Our residents choose themed activities, in which they wish to participate.
Group Activities
To raise awareness of our organization, we focus on community outreach activities.
We promote our services to the public whether through meetings with target groups or at information booths.
Awareness-Raising Activities
Second Stage Housing
A place to rebuild.
A space to protect oneself.
A future to reconstruct.
Open since December 10, 2025, our Second-Stage Shelter has 10 units. It offers safe and affordable housing to women and children who have experienced domestic violence and for whom safety issues persist after separation from their partners.
In a context where fear and insecurity are still present, we offer much more than just accommodation: a space where it is possible to feel protected, rebuild oneself and regain control over one's life.
Through personalized professional support, we assist each woman on her journey towards autonomy, stability and building a future free from violence, filled with security and hope.
Unlike the Shelter, which is an emergency and short-term response, the Second-Stage House offers medium-term accommodation.
The services offered are essentially the same as those available at Shelter, except that they are aimed at women for whom separation poses risks to their safety. Therefore, the intervention focuses on strategies for protecting and strengthening their autonomy.
Services offered:
- Transitional, safe, confidential, and affordable housing;
- Individual and group interventions for women and children;
- Educational and recreational group workshops;
- Support with legal procedures (court, youth protection services, lawyer, and others).
All services are free; the accommodation will cost you approximately 30% of its actual cost.
To be accepted and housed at MH2, you must be referred by your caseworker at the Shelter.
The intervention team will contact the applicant and schedule an interview.
Applications are then reviewed by a selection committee.
External Help Office
External Consulting Office (BCE) serves women experiencing domestic violence who are not in the Shelter, as well as those receiving post-shelter support, and their children.
Personalized support is offered based on each woman's needs. This service is available Monday to Friday.
At BCE, we offer the following services:
- Telephone listening and consultation,
- Support and guidance with legal processes (criminal complaints, civil court, etc.),
- Individual meetings,
- Group workshops.
SERVICE HOURS
HOTLINE 24/7: 514-383-4994
MEETINGS: Monday to Friday from 9 AM to 5 PM
GROUP ACTIVITIES: Once a month
OUR SERVICES ARE OFFERED IN MULTIPLE LANGUAGES
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Children staying at Transit 24 have access to a youth worker who is available to help them understand and identify the dynamics of their feelings and behaviors. Transit 24 has a dedicated space to provide children with appropriate individual or group support. Specific tools have also been developed to best meet their needs.
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Children:
"Here we can play without getting into fights."
"I don't like it when my mom cries a lot at home."
"I like it here, and I also like it when mom is alone with me."
We also offer quality youth services, both at our External Consulting Office and in our Second Stage Housing (MH2).
For Children
Your Contribution
We would like to extend our heartfelt thanks to everyone who, through their generosity, supports our mission to help women victims of violence and their children. Thanks to your support, we can offer a safe environment and essential services to those who need them most.
In a context where needs are increasingly urgent, every contribution becomes essential. It allows us to respond to a growing demand and to provide support tailored to the realities experienced by these women and their children.
Every donation makes a real difference: it helps to restore hope, to support recovery journeys and to build, step by step, a more peaceful future.
Official tax receipts are issued for all eligible donations.
Contact Us
HOTLINE 24/7: 514-383-4994
Our counseling staff will be happy to talk with you and help you.
Rest assured that you are safe with us.
​Write to us or call us;
We are here for you 24/7
