
Maison Transit 24
This is your home
Vous êtes une femme avec ou sans enfants
et vous vivez une situation de violence conjugale?
Nous sommes ici pour vous aider.
Transit 24 est une maison d’hébergement
pour femmes victimes de violence conjugale
dont la mission est
d’accueillir ces personnes le temps nécessaire
pour leur permettre une période de répit
et des pistes de solutions à leur problèmes.
Our success in numbers

Transit 24 is a shelter for women victims of domestic violence. Supporting these fighters for the time necessary to have a break, they are welcomed with their minor children as needed. Using personalized and confidential support, we help them find solutions to their problem.
In addition to this, you need to know more about it.
Offering services in 9 languages, here is an overview of the support activities offered:
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Telephone listening for ventilation, reception or referral
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Individual meetings for listening, intervention plan and follow-up
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Group and socio-cultural activities with mothers and children
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Support for mothers and children
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Awareness raising activities among the population
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Post-accommodation follow-up to ex-housed women and children
We believe that all women can embrace who they are, can define their future and change the world.
Les services offerts:
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Écoute téléphonique pour ventilation, accueil ou référence;
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Rencontres individuelles pour écoute, plan d’intervention et suivi;
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Activités de groupe et activités socioculturelles avec les mères et les enfants
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Accompagnement auprès des mères et des enfants
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Activités de sensibilisation au sein de la population
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Suivi post-hébergement aux femmes et aux enfants
Nous sommes en mesure d’offrir nos services en 12 langues, soit : le français, l’anglais, l’espagnol, l’arabe, le russe, le lingala, le turc, le kurde, l’arménien, le créole, le bulgare et l’ukrainien.
Our success in numbers
La Maison Transit 24 est un organisme sans but lucratif qui vient en aide aux femmes québécoises, immigrantes, handicapées, victimes de violence conjugale, ainsi qu'à leurs enfants. Elle a pour mission d'aider sa clientèle à briser le cycle de la violence conjugale en lui apportant une aide directe.

Sa mission est de sensibiliser les femmes à la violence conjugale, en les encourageant à venir chercher de l’aide de manière sécuritaire en maison d’hébergement et en leur proposant des scénarios de protection leur permettant d’accéder à l’autonomie.
Durant son séjour à Transit 24, la femme, loin de ses parents et amis, se retrouve dans un environnement neutre qui l'incite à réfléchir et à prendre des décisions éclairées pour s'en sortir, sans être influencée.
Les femmes et les enfants reçus dans notre maison sont issus de communautés culturelles diverses. Nos interventions se veulent faites dans le respect de la personne, de sa vision du monde, de son système de valeurs et de ses besoins.
Avec son Bureau de consultation externe (BCE), Transit 24 vise également à sensibiliser les femmes non-hébergées à la problématique de la violence conjugale et à leur offrir différents services d’écoute, d’aide et d’accompagnement dans leurs démarches de reprise de contrôle sur leur vie.
Our success in numbers
We have a primary objective,
the one of supporting you and helping you get your life back in hand.
5,000+
Women and
housed children
97%+
Average accommodation rate
450,000+
Interventions for
Women and children
33,000+
Meals
served
Average work experience
10 yrs +
Phone calls with
unhoused women
1,500+
Our Story
In 1987, a group of immigrant and Quebec women, moved by their own life experiences or sensitized to the problem of domestic violence, met to establish the foundations of a shelter.
These women, residents of the Ahuntsic district, have chosen this place to set up this haven of peace that offers support and comfort to women and their children, victims of domestic violence.
The name Transit 24 suggested both the transition period experienced by its customers and 24 hour service.

Le nom de Transit 24 suggérait à la fois la période de transition
que vit sa clientèle et un service 24 heures sur 24.
Discover the story of Maison Transit 24
In addition to this, you need to know more about it.
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1988: Transit 24 was created in a two-bedroom apartment that accommodated 5 people.
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1990: Transit 24 grew and could accommodate up to 9 people thanks to a grant from the Ministry of Health and Social Services
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1993: With the collaboration of the Canada Mortgage and Housing Corporation (CMHC) acquired a large house with a capacity of 15 beds
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2010 and 2011: Renovation and expansion of the common areas of the house were carried out which required the house to be closed for a few months. The result was amazing
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2013: Fundraising campaign organized by the Quebec Business Women's Network (RFAQ) on the instructions of Me Louise Cadieux, Chairman of the Board of Directors.
The same year also saw the opening of a consultation office for external customers given the growing number of requests.
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2016: Closure of the consultation office due to significant costs and lack of funding; this remains a challenge to be taken up in the coming years.
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2018: On September 21, Transit 24 celebrates its 30th anniversary!
450,000 interventions and served nearly 33,000 meals, for an average accommodation rate of 97%.
The thirtieth anniversary was an opportunity to take a retrospective look at the evolution of the House from its inception to the present day. A special thank you to our Federal Deputy, Ms. Mélanie Joly, to our board of directors as well as to our closest partners and collaborators.
The credit for this evening undoubtedly went to the housed and ex-housed women who testified eloquently and often very touchingly about their experiences and the positive impact of Transit 24 on their life course.
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2020: Covid-19 pandemic, forces us to review all of our internal sanitation practices in order to be able to continue to meet the needs of women being accommodated in a shelter.

Testimonies

I wanted to share a thought from my heart: your availability, your welcome, your generosity really touched me and I wanted to say thank you, thank you and thank you once again.

Thank you for all the support and especially the accompaniment because I was even afraid of taking the metro. Thank you also for the opportunity to find ourselves at home because we could prepare our traditional dishes by talking about our problems. It’s an experience that has enriched me a lot, and with us I will be able to prepare dishes of other nationalities. In addition, a guest has become a friend. I am so happy leaving the center.

I have come from so far and when I arrived in Canada I was afraid of the unknown, not knowing anyone. I was betrayed by the person I leaned on and trusted the most and it was the people I didn't know who saved me. You have given me the chance to have confidence in life and to rebuild my life. thank you very much

I also love you all very much, you are all beautiful blooming flowers; beautiful models too, different than beautiful and with whom we can identify in order to grow in beauty! So, thank you ALL for EVERYTHING xxx.

I have been through such difficult times that more than once I thought I would never see the end of the tunnel. At each of these times, you were there to comfort me and help me find solutions
Domestic Violence
Definition of domestic violence
The United Nations defines violence against women as “all acts of violence directed against the female sex, and causing or likely to cause physical, sexual or psychological harm or suffering to women, including the threat of such acts. , coercion or arbitrary deprivation of liberty, whether in public or private life. ” (Declaration on the Elimination of Violence Against Women, UN General Assembly Resolution 48/104)

As-tu des doutes ?
Do you have any doubts?
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You don't feel good in your relationship.
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You feel like you are walking on eggshells, that you are never up to it and that everything is always your fault.
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You put a lot of energy into making sure everything is going well, so that your partner does not get angry.
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You feel like he's watching and controlling you.
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He gives you fits of jealousy, insults you, denigrates you. He threatens you, intimidates you and claims that you are a bad wife and even a bad mother.
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You are not sure whether it is violence that you are experiencing.
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You feel lonely and isolated and you wish you could talk to someone in a confidential manner.
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You don't know if you should leave the house.
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You wonder if this is the right thing to do.
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You feel guilty and you live with shame.
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Know that you are not alone and that there is help available for you. You can phone SOS violence conjugale, go to a CLSC local community service center or a women's center.
In addition to this, you need to know more about it.
In an emergency, dial 9-1-1 for the police, 24 hours a day, 7 days a week. Violence, whether physical, verbal, psychological, economic, sexual or spiritual, is unacceptable, intolerable and unjustifiable.
However, if you need more information, don't hesitate to seek help. We must break the silence.
Our Services
This is your home
Are you a woman with or without children and are you living in a situation of domestic violence?
We are here to help you. Transit 24 is a shelter for women victims of domestic violence, the mission of which is to welcome these people for the time necessary to have a break and find solutions to their problems.
Our services are offered in 9 languages:
French, English, Spanish, Creole, Russian, Arabic, Lingala, Vietnamese, Armenian.
In addition to this, you need to know more about it.
Housing for women and kids

Housing for women and kids
Housing for women and kids
Phone support for listening for ventilation, reception or referral

Housing for women and kids
Group and socio-cultural activities with mothers and children

Support for women and children

Housing for women and kids
Housing for women and kids
Individual meetings for support, listening, plan and follow-up

Housing for women and kids

Follow-up with women and children post housing
How to set yourself free?
Whether it is the 1st or the 100th act of violence against you, now is a good time to leave and we are ready to welcome you.
At Transit 24, you will find a multitude of resources to get you by. In addition to taking the time to fully understand the scope of your problem, we will present tools such as the cycle of violence, the wheel of power or the GEPI.
Leaving home can be terrifying as you don't know where to go, what will happen with your lease or just whether you should contact the police. At Transit, you will not only find answers to your questions,


Steps to take
1
Contact us
Contact us by calling us at the following number and/or by writing to us
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Phone : 514 383-4994
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Email : transit24@sympatico.ca
2
We listen to you
A transit 24 worker is at your service to listen to you.
She makes sure to create a bond of trust with you so that you can feel safe to share and open up.
3
We evaluate your need
Our counselor will assess your needs to ensure that you received the best possible welcome.
For example: If you have a child, or need specific access due to reduce mobility
4
We welcome you at Transit 24 home
Our counselors welcome you at Transit 24.
You now have access to a room, meals, activities for you and your children if needed. You will also have access to support 24-hours.
5
Follow-ups with our counselors
During your stay, our counselors will provide development meetings 2x a day in order to offer you the support you desire. In addition to formal meetings, they are available to you 24 hours a day.
6
Take flight within your own wings
When you feel ready, you will take flight. Our counselors will remain available for you at all times.
How to set yourself free?
Transit 24 offre un hébergement sécuritaire et abordable pour les femmes et leurs enfants - victimes de violence conjugale. Ils peuvent s’y épanouir en poursuivant leur démarche de reprise de pouvoir et en développant leur autonomie.
Pour Transit 24, une maison de 2e étape, c’est plus qu’un simple hébergement. C’est un milieu de vie communautaire visant l’entraide et le partenariat entre les résidentes.

Contrairement à la maison d’aide et d’hébergement,
qui se situe comme une réponse à court terme,
la maison de deuxième étape
propose un hébergement de moyen terme.
Les services offerts aux femmes et leurs enfants hébergés sont les mêmes que ceux que nous offrons en notre Maison d'Urgence - La Maison de 1ère Etape:
- Un logement transitoire, sécuritaire et confidentiel.
- Des services spécialisés en violence faites aux femmes;
- Des interventions individuelles et de groupe
- Des services spécialisés auprès des enfants exposés à la violence conjugale;
- Des services d’écoute et de soutien;
- Un accompagnement dans les démarches (Cour, DPJ, etc);
Tous les services sont gratuits; le logement vous coutera environ 30% de son cout réel.
Pour être acceptée et hébergée à Maison-2, vous devez être référée
par votre intervenante de la Maison d’Hébergement.
L’équipe d’intervention contactera la candidate et planifiera une entrevue.
Les candidatures sont ensuite évaluées par un comité de sélection.
How to set yourself free?
Bureau de Consultation Externe est un service que Transit 24 propose aux femmes victimes de violence conjugale et leurs enfants qui ne sont pas ou ne sont plus hébergés dans notre maison.
Un accompagnement et un soutien personnalisé sont offerts en fonction
des besoins de chacun. Ce service est disponible du lundi au vendredi.

Chez BCE, on vous offrent les services suivants:
- Écoute/Consultation téléphonique
- Accompagnement dans les démarches socio-judiciaires, plainte au criminel, cour civile etc.
- Conseil et orientation
- Ateliez de groupe
BCE pour les jeunes
Le Service BCE est aussi disponible pour les enfants, qui sont exposés à la violence domestique.
Nous sommes sensibles au vécu de ces enfants et aux conséquences qu’ils peuvent vivre. Le Programme d’Intervention Jeunesse spécialisé en violence conjugale vise à mieux soutenir les enfants de 5 à 17 ans dans leurs défis respectifs en leur offrant une voix et un espace sécuritaire pour s’exprimer.
Le service externe jeunesse comprend:
- Des rencontres individuelles pour l'enfant et/ou sa mère;
- Une écoute et une intervention psycho-sociale;
- Un plan d'intervention personnalisé en fonction des besoins du jeune;
- Avec l'accord de la mère, un travail avec les intervenants ou enseignants de l'école fréquentée par l'enfant;
- Une préparation aux visites supervisées
Etc.
Le rythme des rencontres et le lieu où ces dernières sont réalisées est déterminé de concert par la mère et l'intervenantes.
Une maison pour les enfants


All children welcome! Every child will have access to a youth counselor. The counselor is available to recognize and identify the dynamics of young people's feelings and behaviours. In order to be able to offer children an adequate intervention, individual or group, Transit24 has a room dedicated to them. Specific tools have also been developed to better meet their needs.
In addition to this, you need to know more about it.
Children will say:
"Here we can play without being quibbled"
"I don't like how my mother cries a lot at home"
"I love here and I also love when mum is alone with me"

Un p'tit don de votre part – une aide précieuse pour nous.
Transit 24 est une organisation financée par le gouvernement.
Nous recevons juste assez de financement
pour répondre à nos besoins essentiels en matière d'hébergement
des femmes et de leurs enfants.
Pour tout extra – un gâteau d’anniversaire pour une femme, un jouet pour son enfant,
une excursion au musée ou une sortie par une belle journée ensoleillée –
nous avons besoin de votre aide.
Toute aide, quelle qu'elle soit, est grandement appréciée.
Contact us
Our counselors will be happy to help and talk to you. Be confident that you are safe with us.
Write to us or call us,
We are here for you 24 hours a day
transit24@sympatico.ca | 514-383-4994



